Report an Issue: University Computer Account / Online Desktop

About this form

Use this form to report problems with a university computer account or online desktop access. You can report for yourself or for another student/staff member. This includes login issues, desktop access problems, software issues, and internet connectivity problems.

Tip

Log in or register to easily track and comment on your reports. Prefer to continue as a guest? Enter your name and email below. You'll receive a tracking code.

Your name (guest)

Your email (guest)

Username (for the person experiencing the issue) *

For students: Enter the Student ID (e.g., 202412109).
For staff: Enter the login username (e.g., akmalkadi).

User Type (optional)

Select the type of user experiencing the issue.

Problem Category *

Title *

Description *

Up to 4000 characters. Please include any error messages or steps you've already tried.

Attachments (optional)

Each file up to 10MB. Screenshots or error messages are helpful.

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